1.We only accept PayPal ,the fastest and safest way on eBay.
2.Please accomplish payment within 7 days after you buy the item, or an unpaid Case will be opened.
3. If you need to combine order & payment, please email us.
1. All orders will be handled within 24-72 hours upon payment clearance during business days. In case of any delays, you will be notified immediately.
2. Please note: we ship items to your eBay address. Please do confirm your address is correct. If needed to change, please notify us via email.
You can return the items to us within 30 days after the day of receipt of item(s) if you change your mind. You (customer) are responsible to take care of the item(s) until we receive the item(s) back. Return costs will be at your expense.
Items(include the original package & accs) must be returned to us unused and boxed as new in the original packaging and can be sold second time. Returned items must not have any signs of abuse or intentional damage.
If found to be a manufacturers fault we will repair, replace or refund.
If you think the item your received is faulty or have any other questions, please get in touch with our support team via message.
1.You will receive our positive feedback as soon as you pay for your item.
2. Your better comments will be an encouragement for us to offer the better quality and the better service in future.
3.If you are not satisfied with them, please contact us first via Ask a Question or via Contact Seller. Your messages will be answered within 1-2 business day. We shall try our best to solve your problem to your satisfaction.
Holy Stone was founded in 2014 and is a professional retailer of high quality products and toys for all age groups. We’re dedicated to offering our customers the highest quality and most unique and distinctive items. At the same time, we strive to do so at very competitive prices. We then back all of that up with excellent customer service.
We’re constantly striving to find and introduce the best-selling, best-made and most highly sought-after products, all based on paying close attention to customer insights and opinions, as well as current trends. We’re quite proud of the relationships we’ve built with many manufacturers and distributors, and that enables us to continue offering only the newest, most exclusive, and most innovative products to our customers.
Our Service Commitment: Holy Stone is 100% committed to providing its customers with exemplary service and the best overall shopping experience.